DHL Express, the international shipping division of Germany’s Deutsche Post, announced it will suspend shipments valued over $800 to U.S. consumers starting April 21 due to changes in U.S. customs regulations that have caused delays in clearance.
The company confirmed the suspension in a notice on its website, which, although undated, showed that it was published on Saturday. DHL cited the new U.S. customs rules, which now require formal entry processing for all shipments exceeding $800, down from a previous threshold of $2,500 that was changed on April 5.
Business-to-business shipments will not be suspended, although they may experience delays. Shipments under $800, whether to businesses or consumers, will not be affected by these changes.
DHL emphasized that this is a temporary measure, and the company is committed to working with customers to navigate these new regulations. The company had previously stated that it would continue to process shipments from Hong Kong to the U.S. in line with the new rules and would assist customers in adapting to the adjustments set for May 2.
The announcement follows a move by Hongkong Post last week, which suspended sea freight services to the U.S. in response to Washington’s decision to cancel tariff-free trade provisions for packages from China and Hong Kong, accusing the U.S. of “bullying” in its trade policies.